Terms of Service

By accessing or using Zcope ("Platform," "Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. We may update these Terms from time to time; continued use after changes constitutes acceptance of the revised Terms.

Zcope is a multi-tenant software-as-a-service platform that provides tools for creators to build and distribute scorecards (lead magnet assessments), email newsletters, digital products, and automated email sequences. Zcope acts as a technology service provider and hosting platform — we provide the tools and infrastructure, but creators are solely responsible for the content they create, publish, and distribute through the Platform.

To use the Platform, you must create an account and provide accurate, complete information. You are responsible for maintaining the security of your account credentials and for all activity under your account.

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account. By registering, you represent that you meet this requirement.

Each account holder may create one or more brands ("Brands"). All content, subscriber data, and digital assets belong to the Brand and are subject to these Terms.

As a creator using the Platform, you are solely responsible for:

• All content you create, upload, publish, or distribute through the Platform, including AI-assisted content
• Ensuring your content complies with all applicable laws in the jurisdictions where your audience resides
• Complying with our Acceptable Use Policy
• Providing accurate representations about your products, services, and qualifications
• Obtaining necessary rights and licenses for all content, including images, text, and media
• Maintaining proper disclaimers where required (health, financial, legal content)
• Honoring refund policies and consumer protection obligations for digital products you sell

You must not use the Platform to create, host, or distribute content that violates our Acceptable Use Policy. This includes, but is not limited to:

• Child sexual abuse material (CSAM) — we are required by law to report to NCMEC
• Terrorism or violent extremism content
• Non-consensual intimate imagery
• Hate speech or content inciting violence against protected groups
• Fraudulent or deceptive schemes
• Content that infringes copyright or intellectual property rights

All content uploaded to the Platform, including images, is subject to automated content screening. Images that violate our Acceptable Use Policy may be automatically removed, and your account may be subject to enforcement actions as described in our AUP.

Violations may result in content removal, account restriction, suspension, or termination as described in our enforcement framework.

The Platform provides AI-assisted features including voice profiling, copy generation, and content suggestions. By using these features, you acknowledge that:

• AI-generated content is provided as suggestions only — you must review, edit, and approve all AI output before publication
• You are solely responsible for all content you publish, regardless of whether it was AI-assisted
• AI outputs may be inaccurate, biased, or inappropriate — it is your responsibility to verify accuracy
• Content may be processed by AI systems for safety screening purposes (see our Privacy Policy)
• You must not use AI features to generate prohibited content as defined in our Acceptable Use Policy

When you send emails through the Platform, you agree to:

• Only send to recipients who have opted in to receive your communications
• Not use purchased, rented, or scraped email lists
• Include accurate sender information in all emails
• Honor unsubscribe requests promptly — the Platform processes these automatically
• Not send deceptive or misleading emails

The Platform automatically includes unsubscribe links, compliance headers, and sender identification in all commercial emails to ensure CAN-SPAM compliance.

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). Our copyright policy includes:

• Repeat Infringer Policy: Accounts with three or more valid copyright strikes will be terminated
• Takedown Notices: Copyright holders may submit DMCA takedown notices to our designated agent
• Counter-Notices: Affected creators may submit counter-notices if they believe content was removed in error
• Designated Agent: DMCA notices should be sent to legal@zcope.app

By uploading content, you represent and warrant that you own or have the necessary rights and licenses for all content.

We enforce our policies through a graduated system:

• Notice: Informational notification about a potential concern
• Warning: Formal warning with a record of the violation
• Restriction: Content may be hidden and publishing may be temporarily disabled
• Suspension: Account access restricted and public pages taken offline
• Termination: Account permanently disabled (data retained per legal obligations)

Tier 1 violations (CSAM, terrorism, non-consensual intimate imagery) result in immediate termination and, where legally required, reporting to law enforcement.

You agree to indemnify, defend, and hold harmless Zcope, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from: (a) your use of the Platform; (b) your content; (c) your violation of these Terms or any applicable law; (d) your violation of any third-party rights, including intellectual property or privacy rights.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZCOPE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO ZCOPE IN THE 12 MONTHS PRECEDING THE CLAIM.

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ZCOPE DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

You may terminate your account at any time by contacting us. We may terminate or suspend your account at any time for violation of these Terms or our Acceptable Use Policy.

Upon termination, your right to use the Platform ceases immediately. We may retain certain data as required by law or for legitimate business purposes (e.g., compliance records, audit trails).

For questions about these Terms, contact us at:

Email: legal@zcope.app

Zcope Systems